Privacy policy

Martha Trust respects your privacy and is committed to ensuring your privacy is protected online. The information you provide to us online will only be used in accordance with this privacy statement.

What we collect online

We may collect the following personal information that can be used to identify you:

  • Name and Job title
  • Contact information including postal, email address and telephone
  • Demographic information such as postcode, preferences and date of birth

If you choose to make an online donation or payment for an event we will also collect credit/debit card details

Other information relevant to specific events bookings, care services enquiries and job applications.

How we use your information?

We will use your information to better understand your needs and provide you with information.

We will use your information to process online bookings for our events and for purchases made in our online shop.

We may use your information to contact you or to provide you with information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such information via opt out boxes on our data capture forms.

Martha Trust is responsible for collecting your personal information. Any information we collect is stored and processed in the UK and is done so in accordance with the Data Protection Act 1998.

We do not sell or swap your details with any third parties. However, in order to carry out our work we may need to pass on your details to services companies authorised to act on our behalf.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and procedures to safeguard and secure the information we collect online.

However, no data transmission over the internet is 100% secure. As a result, while we can protect the personal information we hold on you, Martha Trust cannot guarantee the security of any information as you transmit it to us and you do so at your own risk.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this policy

Martha Trust may change this policy from time to time by updating this page. Please ensure you check this page periodically to ensure you are happy with any changes we have made to our privacy policy. This policy is effective from February 2018.

Accessing and updating your personal information

You can request to see what information we hold about you by writing to the Data Protection Compliance Officer, Martha Trust, Homemead Lane, Hacklinge, Kent CT14 0PD.

To ensure the contact information we hold on you is up-to-date please let us know of any changes by emailing or by writing to the Associate Director – Fundraising and Marketing, Martha Trust, Homemead Lane, Hacklinge, Kent, CT14 0PD.

Download our Full Privacy Notice

Download a copy of our Privacy Notice